Returns

Not quite right? Here's how returns work.

30-day returns

Request a return within 30 days of delivery. EU orders also have a 14-day right of withdrawal.

Condition

Unused, tags on, in the original packaging.

Approval first

Use the form below. Only ship once we've approved it and sent you the address.

Return shipping

Paid by you, approx. €8 in the EU. No label provided. Use a trackable service.

Damaged or wrong item

We cover the shipping and replace or refund it. Send photos to us by email.

Not returnable

Engraved or custom-made items. Sale and pre-order items: 14 days (EU) only.

Refunds

No direct exchanges. Refunds within 10 business days after inspection.

Request return